La Shawn Campbell

Bellwood, IL

708.421.6601

yacky321@gmail.com

Objective

To obtain a position in a company that allows for growth and prosperity by utilizing my extensive experience in sales, ADP payroll, telecommunications, real estate, photography, retail and customer service.

Strong work ethics and result-oriented goals to seek a position with a company that’s offering an opportunity to develop professionally. Given the opportunity, only success will be the outcome.   

Professional Profile

RETAIL

·         Process new receipts, Vendor RTVs, Price Changes, MOS, Transfers, Consolidation, Inventory, IDT’s, and fulfilling online merchandise orders.

·         Participated with store projects, events and other assignments as needed.

·         Worked extensively with management, vendors and other departments

·         Ensured proper presentation for floor and maintained a high-level of customer care.

·         Supervised 10-25 associates on big sale events and assisted with the planning of the workload weekly.

·         Implemented new policies and procedures for Ladies Shoe Department Stockroom.

PHOTOGRAPHY

·         Took sales orders, upgraded products and services, solve problems and work toward optimal customer satisfaction.

·         Met sales and performance goals.

·         Photographed people, pets, children and babies and performed the editing. Overseeing all studio functions, maintain a clean and safe studio.

·         Ensured consistent and accurate cash management

·         Provided lead mobile photography services at schools and businesses.

·                      Conduct marketing & sales presentations to prospective customers.

REAL ESTATE

·                      Research all property types using CMA to assist clients in their real estate needs.

·                      Follow up all emails, newsletters and phone call leads and provide customer service support to clients and customers.

·                      Worked extensively with Lenders, Attorneys, Inspectors, Appraisers, Banks and Property Managements. 

·                      Top sales associate with over $1 million in sales less than 12 months into 2nd year in industry.

·                      Worked with foreclosures, final payoffs, negotiated with banks, ordered surveys, and village and city ordinances.

·                      Educated challenged prospective clients with credit issues and provided administrative office assistance.

·                      Ensure clear title, inspections and insurance prior to closing.

TELECOMMUNICATIONS

Managed Executive Appeals for customers with strenuous circumstances to install and/or repair services.

Delegated, developed and implemented assignments to 50+ employees for DSL customers in troubleshooting their equipment issues.

Provided consistent training on updated material,

Troubleshoot and monitored LAN/WAN, Frame Relay, Cisco and Unisys routers, bridges and T1/T3 circuits.

Dispatched DSL Technicians for installations and repairs at customer’s location in the Chicagoland area.

Administrative Assistant to the Vice-Presidents of the company.

Provided the LAN/WAN IP addresses for Telespeed 1.1 & 384 routers and bridges.

Manage the entire network in monitoring and perform data security checks with Tech Support and Timeplex engineers.

Traced all connection failures on channel links, frame relays and diversified routing.

Arranged and provided technical support for video conferencing.

Designed circuits for the Northwest regions routing for local and long distance orders.

Work extensively with other telephone representatives and technicians.

Acted as the liaison between technical support and the maintenance center.

Troubleshoot local/long distance and international calls for the company.

Assisted in hiring process of prospective employees.

PAYROLL

·         Completed Payroll Services for Businesses.

·         Work extensively with the IRS and Federal, State, City and Local Laws.

·         Insured accurate payroll adjustments for the weekly/bi-weekly and monthly basis.

·         Correctly deducted Federal, State, Medicare, Garnishments and other legal request.

·         Handle numerous state’s payroll distribution for the employees in the company.

·         Provide customer service to employees of any discrepancies of towards the outcome of their accounts or deductions on a weekly/bi-weekly and monthly basis.

Accomplishments

•                 Illinois Realtor

•                 Illinois Public Notary

•                 Received Annual “Outstanding Support Associate” Recognition Award 2011

•                 2015 Triton College President’s Honor List

•                 First Baptist Church “Outstanding Photographer” Certificate

Work History

2011 – Present

Operations Support Associate

Signing Team Lead/Pricing

Neiman Marcus

Macy’s

2009 - Present

Photographer

Lead Mobile Photographer/Sales Associate

Unique Provider’s Photography

Picture People

2002-2012

IL Realtor

Jones & Jones Realty

Signature Gold

Discount Realty & Property Mgmt

Leshore Realty

1995-2002

Sr. DSL Data Maintenance Manager

Midwest Dispatch Coordinator Network Circuit Designer/Provisioner

Trouble Desk Supervisor

Ameritech

Covad

MCI/Worldcom

Cherry Communications

1988-1995

Payroll Specialist

Payroll Generalist

Safeguard

Household International

Education

2013 - Current, Triton College, River Grove, IL

·                      Business Management (Expected 2016 Grad)

·                      Photography & Digital Photography - Certificate

2010–2011 – Management Information Technology Solutions, Oak Brook, IL

·                      Business Analysis Certificate

·                      Microsoft Office Certificate

·                      Project Management Certificate

2009 -2010 – Harrington School of Design, Chicago, IL

·                      Photography 

2008 – 2009 - CDL Real Estate Academy – Chicago, IL

·                      Real Estate Brokerage Certificate

2002 - Real Estate Academy, Glenview, IL

·                      Real Estate License

1987 – 1988 - Harold Washington, Chicago, IL

·                      Bookkeeping Certificate